Go-to-market plan · 2026–2029

Breaking a monopoly that was never built on loyalty.

Immoweb is profitable because estate agents have no alternative, not because they are satisfied. FLŌ does not set out to build a better portal — it makes the portal optional by owning everything an agency does before and after a listing goes live. This document sets out how we get there over three years, and what a €1M seed round buys us along the way.

Seed round
€1M
Runway
30 months
Offices by Year 3
400
ARR by Year 3
€2.0M

The thesis

01

The portal owns the audience, not the agent

Immoweb does not sell to buyers — buyers are free inventory. It sells to agents, and agents cannot afford to be absent. That is not product loyalty; it is fear. Fear is a strong moat, but it is a brittle one: it produces resentful customers, and resentful customers switch the moment a credible alternative exists.

02

A portal is one link in a ten-link chain

Advertising is a single step in an agent's workflow. Intake, valuation, mandate, viewings, follow-up, sales agreement, notary, rentals and reporting are the other nine. FLŌ owns the chain and treats advertising as a feature. That is a fundamentally larger surface area than a listings site.

03

We do not attack the network effect head-on

Building a better Immoweb loses. Nobody wins a portal war with better search filters. We win by making the agent progressively less dependent on any portal: own website, own booking calendar, own valuation funnel, own buyer database — measured in a single number the agent watches every month.

04

Workflow is the real lock-in

An agent switches portals in a day. An agent never switches workplace. Once contracts, files, calendars, mail and clients live in FLŌ, churn collapses and the portal becomes an optional distribution channel rather than the centre of the business.

Explicit non-goals

  • —Building a better listings portal, or competing on search experience.
  • —Winning on price alone — 'cheaper than Immoweb' makes us a cost line, not an investment.
  • —National spread before city density.
  • —New modules in Year 1 while the first cohort is still learning the current platform.
  • —International expansion before Year 3.

The three-year plan

Year 1

Months 1–12
Proof, not scale
40 paying offices, obsessive onboarding, hard evidence

What we do

  • Hand-install the first 10 offices personally — founder-led onboarding, no self-service.
  • Instrument three metrics per office from day one: hours saved per week, direct (non-portal) leads, deals closed.
  • Reach 40 paying offices concentrated in 2–3 Flemish cities rather than spread across Belgium.
  • Convert 3 offices into public reference cases with named numbers and on-stage willingness.
  • Ship nothing genuinely new until the first 10 offices use the existing platform daily.

Milestones

  • M3 — 10 offices live, onboarding playbook documented and repeatable
  • M6 — First measured case study published; average onboarding time under 5 working days
  • M9 — 25 offices; ImmoFlō reaches meaningful listing density in city one
  • M12 — 40 offices; ~€185k exit ARR; net revenue retention above 95%

Hires

Founding engineerCustomer success lead (onboarding)Part-time content / brand

Year 2

Months 13–24
Density and repeatability
150 offices, a sales motion that works without the founders

What we do

  • Make onboarding a product, not a service: self-serve setup with assisted checkpoints.
  • Win city density — 20+ offices per target city — so ImmoFlō becomes a genuine consumer destination.
  • Launch the public cost-of-a-lead campaign: an honest, numerical account of what portal leads truly cost.
  • Build the agent-to-agent referral loop; agents buy from agents, never from software vendors.
  • Expand into Wallonia and Brussels on the back of the existing trilingual platform.
  • Open the brand collaboration track: sign IKEA as the exclusive interior category anchor and pilot it in the two densest cities.

Milestones

  • M15 — Self-serve onboarding live; payback period under 6 months
  • M18 — 100 offices; first city where 30%+ of viewings are booked outside portals
  • M21 — Two full-time sales hires productive; founder involvement below 30% of new deals
  • M24 — 150 offices; ~€720k exit ARR; IKEA flagship case published; Series A raised or profitable growth path proven

Hires

2 account executives2 engineersSupport / success #2Growth marketer

Year 3

Months 25–36
Category leadership
400 offices, consumer-side traction, portal independence

What we do

  • Scale to 400 offices nationally, with the sales motion running on a documented playbook.
  • Turn ImmoFlō into a recognised consumer brand in core regions — ad-free, privacy-first, direct booking.
  • Own the valuation funnel: more owner valuations originating in FLŌ than being bought back from portals.
  • Scale the collaboration model beyond IKEA: one exclusive anchor per category (energy, finance, appliances, renovation).
  • Open a partner and marketplace layer (photography, EPC, notaries, mortgage) as a second revenue line.
  • Prepare international expansion research (Netherlands) without committing engineering capacity.

Milestones

  • M27 — Marketplace revenue line live and contributing
  • M30 — 300 offices; ImmoFlō consumer traffic self-sustaining in two cities
  • M33 — Enterprise / multi-branch offering validated with a large group
  • M36 — 400 offices; ~€2.0M exit ARR; category position established

Hires

Sales manager3 engineersPartnerships leadFinance / ops

Brand collaborations — from Year 2

Collaborations are deliberately absent from Year 1. A national brand buys distribution and proof, and neither exists before city density does. From Year 2 onwards the partner layer is built one exclusive category anchor at a time, starting with IKEA.

Year 2M13–M24

Flagship pilot — IKEA

  • M13 — Sign the IKEA flagship letter of intent: exclusive interior category partner.
  • M15 — Ship the shoppable style match: a buyer's moodboard filled with real IKEA products, materials and prices.
  • M18 — Pilot in the two densest cities only; measure attach rate per viewing and per closed file.
  • M21 — First revenue share invoiced; partnership economics validated against a real cohort.
  • M24 — Flagship case published; the model is documented and repeatable for a second brand.

One brand, one category, one measurable moment in the property journey. No second partner until the first one pays.

Year 3M25–M36

Category anchors — scale the model

  • M25 — Open the partner layer: one exclusive anchor per category (energy, finance, appliances, renovation).
  • M28 — Samsung and ENGIE onboarded around the move-in moment.
  • M31 — KBC integrated at the financing step of the buyer journey.
  • M34 — Brico attached to the renovation and post-purchase phase.
  • M36 — Partnerships become a structural second revenue line alongside subscriptions.

Partners are anchored to a moment in the transaction, never sold as advertising space.

The €1M seed round

€1,000,000Seed round· 30 months runway

The seed round funds the company from close through the end of Year 2 — the point at which 150 paying offices, roughly €720k ARR and a founder-independent sales motion make a Series A a matter of choice rather than survival.

Use of funds

Product & engineering€380k · 38%

3 engineers, self-serve onboarding, platform reliability, mobile

Go-to-market & sales€260k · 26%

2 AEs, success team, launch kits, events, agent-to-agent referral programme

ImmoFlō consumer growth€150k · 15%

City-by-city consumer acquisition, brand, content, SEO

Operations, legal & compliance€110k · 11%

GDPR, legal library maintenance, accounting, infrastructure, tooling

Contingency buffer€100k · 10%

Unallocated reserve — protects the runway to the end of Year 2

Average monthly burn, Year 1
€32k
Average monthly burn, Year 2
€48k
Revenue offset by end of Year 2
~€60k / month
Cash-out date without follow-on
Month 30

Revenue model & targets

End of Year 1
€185k
40 paying offices
Founder-led sales, proof stage
End of Year 2
€720k
150 paying offices
Seed funds carry the company to here
End of Year 3
€2.0M
400 paying offices
Series A deployed, category position
Revenue lineYear 1Year 2Year 3
Office subscription
€150 per office per month, setup included
€96k€380k€1,010k
Additional agent seats
Degressive pricing per extra agent
€24k€120k€430k
Transaction share
1% of agency commission on closed files
€35k€160k€520k
Launch kits
€1,500 one-off brand and setup package
€30k€60k€120k
Brand collaborations
Exclusive category anchors, from Year 2 (IKEA first)
—€40k€180k

Figures are annualised run rates at the end of each year, assuming partial adoption of the transaction-share model and a launch-kit attach rate of roughly one in three new offices.

The metrics we run on

Paying offices
The single number that governs everything else
Y1
40
Y2
150
Y3
400
Net revenue retention
Proves workflow lock-in rather than novelty
Y1
95%
Y2
105%
Y3
115%
Logo churn (annual)
Workflow software should barely churn
Y1
<10%
Y2
<8%
Y3
<6%
Direct (non-portal) viewings
The wedge — measures portal independence
Y1
10%
Y2
30%
Y3
45%
Onboarding time to first value
Week one decides retention
Y1
5 days
Y2
2 days
Y3
1 day
CAC payback
Determines how hard we can push on sales
Y1
9 months
Y2
6 months
Y3
5 months

Risks and how we answer them

Immoweb retaliates on price or copies the workflow layer

Medium

A portal cutting prices confirms our narrative rather than damaging it. Copying the workflow means rebuilding legal document generation, rental compliance, calendars and mail integration for a market of a few thousand offices — structurally unattractive against their current margins. Our defence is depth and speed, not secrecy.

Agents adopt the platform but keep advertising exclusively on portals

High

This is expected and acceptable. We never ask an agent to choose — we ask them to measure. The direct-viewings metric does the persuading over 18–24 months. Revenue does not depend on portal substitution.

Onboarding does not scale beyond founder-led installs

High

Treated as the primary Year 2 engineering objective, not a support problem. Self-serve setup, the in-app platform guide, import tooling and assisted checkpoints are funded explicitly in the product allocation.

ImmoFlō stays empty because listings are spread too thin

Medium

Deliberate city-by-city density rather than national spread. We do not open a new city until the previous one exceeds 20 offices.

Feature breadth outruns actual usage

Medium

A hard rule for Year 1: no new modules until the first cohort uses the existing ones daily. The risk is not too few features; it is too few users of the features that exist.

Seed round does not reach the Series A milestone

Low–Medium

The 10% contingency plus the revenue offset extend the runway to month 30, giving a six-month margin beyond the end of Year 2. If growth lags, sales spend is the first lever to cut, preserving product and existing customers.

What we are really selling

Not cheaper advertising. Ownership. Today an estate agent rents access to their own market and hands over the client relationship at the very moment it begins. FLŌ gives that relationship back — the website, the calendar, the valuation, the buyer database and the file that follows it through to the notary. The portal becomes one channel among several instead of the gatekeeper. That shift is worth far more to an agency than any discount, and it is the reason a monopoly built on dependency rather than affection can be broken.